Center for Healthcare Solutions

Terms of Use and Link Policy

About this site

This website is used to provide information as solutions to current challenges faced by healthcare organizations and their workforces.

Unless otherwise noted, the Yale New Haven Health Center for Healthcare Solutions can be considered the author of the content appearing on this site.

Site policies

The following policies guide us in managing this site:

Purpose

This site is intended for communication of healthcare-focused information with broad appeal to Yale New Haven Health System and other healthcare consumers. Authors of content work with the site's editor to ensure the content supports the vision guiding site development.

The information conveyed on this site is intended to supplement a person's general knowledge and is not a substitute for medical advice or treatment for specific medical conditions. Site visitors are advised to seek prompt medical care for any specific health issues.

Submission of materials

All materials developed for the site are submitted to the site editor for review and approval prior to posting on www.ynhhs.org/healthcaresolutions. Links to sites outside the YNHHS-CHS website are allowed if they contribute to the user's understanding of the topic and the destination content is primarily of educational nature. The editor is made aware of the source of the information and each graphic, photograph or piece of art to be posted and requires the source to be stated in the material if outside Yale New Haven Health System Center for Healthcare Solutions.

Copyright

Written permission has been obtained from the copyright holder to post any information or graphic material for which Yale New Haven Health System Center for Healthcare Solutions does not possess copyright or a license to use.

Clinical material

All clinical material is prepared in a format suitable for the general healthcare consumer. Clinical material provided is educational in nature and establishes the context for the services provide by the Yale New Haven Center for Healthcare Solutions.

Review

All material to be posted on www.ynhhs.org/healthcaresolutions
is reviewed by the site editor and an appropriate subject matter expert. The name of the subject matter expert is listed at he bottom of the page as the reviewer.

In addition, clinical material must be reviewed by the appropriate medical director. If an appropriate, the medical director for the content in question cannot be identified, the site editor seeks out an appropriate physician specialist to perform the review and that doctor's name is listed at the bottom of the page as the reviewer.

Privacy policy

The site maintains policies concerning the use of information gathered from site visitors. Any page designed to gather information about individuals must link to the privacy policy.

Required information

With very limited exceptions for functionality, every page of the site carries the official YNHHS-CHS logo indicating the information is being provided by Yale New Haven Health System Center for Healthcare Solutions, a feedback mechanism or contact point for obtaining further information and the date on which the page was last revised or updated.

Page template

To facilitate site navigation and the presence of appropriate legal information, most content appears within the official page template. Exceptions are limited and for the purpose of functionality. Exceptions to the use of the official page template are at the discretion of the site editor.

Accessibility

This site strives to be accessible to as many of its identified target audience as feasible within the site's financial constraints. Care has been taken to provide ALT tags where graphics are used, particularly those that serve as hyperlinks. This assists those browsing without graphics and those who employ special adaptive browsing software.

Browser compatibility

Content is tested for quality of presentation on the most commonly used versions of Firefox, Netscape and Internet Explorer browsers, again to improve accessibility.

Adoption of new technology/features

Any new technology, coding, feature, etc., must be thought to be accessible by 90 percent of the site's users before it can be employed.

Referring links

Where appropriate, links are provided on this site to material outside of Yale New Haven Health System Center for Healthcare Solutions. In general, the organizations to which we link are nonprofit or governmental organizations. In limited cases, we may link to a commercial site if it offers information we believe is not available in a comparable fashion on a .edu, .org or .gov site, or if its omission would seem to do a disservice to site visitors. The links themselves should clearly indicate the destination organization. Yale New Haven Health System Center for Healthcare Solutions includes such links for the convenience of the user, but does not control or take responsibility for their content. In areas where the editor believes the user may be confused as to ownership/authorship, a disclaimer will be posted to make the relationship clear. The YNHHS-CHS site does not accept advertising. Users are invited to provide feedback concerning the quality of the material found on the Contact Us page. The site editor considers this feedback in determining whether the YNHHS-CHS site should continue to post the link.

E-mail response

We attempt to offer email contact points where possible to foster ease of site use and two-way communication. We attempt to provide a response, when feasible, within 10 business days upon receipt.